About Us
Our Mission
At Restoration Pros, our mission is to restore homes and businesses across Australia that have been impacted by water damage and mould. We focus on providing high-quality restoration and mould removal services that are quick, efficient, and safe. Our team is committed to delivering exceptional customer service while exceeding expectations, ensuring that your property is restored properly and effectively.
Why Choose Us?
When it comes to water damage restoration and mould removal, you need a team you can trust. Here’s why Restoration Pros is your top choice:
- Professional Expertise:Our team is certified and experienced in handling all aspects of water damage and mould removal.
- Cutting-Edge Equipment:We use the latest technology to quickly assess, repair, and restore affected areas.
- Nationwide Service:We serve both residential and commercial properties all across Australia, providing swift emergency responses..
- Customer Satisfaction:We take pride in delivering excellent results with every job we undertake. Your satisfaction is our priority.
Premium Care with Every Service We Provide
Building strong, trusting relationships with our customers takes effort. That’s why we go the extra mile, ensuring your home is restored quickly and efficiently, bringing peace of mind to you and your family.
Our Team
The Restoration Pros team is the backbone of our company. We have hand-picked a group of highly skilled professionals who are passionate about their work and dedicated to restoring properties to their original condition. From project managers to technicians, our team is always ready to step in and take care of your property with the utmost professionalism.
Our Values
At Restoration Pros, we believe in providing reliable, professional service that meets the needs of our clients. Our core values include:
- Integrity: We are honest, transparent, and ethical in everything we do.
- Commitment: We are dedicated to providing exceptional service and achieving the best outcomes for our clients.
- Quality: We use the highest quality equipment, materials, and techniques to ensure the job is done right the first time.
- Customer Care: We always put our clients first, ensuring that you’re fully satisfied with the work we do.
Customer Service is the Gold Standard
At Restoration Pros, we believe that excellent customer service is just as important as the quality of our restoration work. From the moment you contact us to the completion of the job, our team is committed to delivering an experience that exceeds expectations. Our customer service team is dedicated to ensuring your needs are met with empathy, professionalism, and urgency.
- 24/7 Availability: We understand that water damage and mould issues can happen at any time. That’s why we’re available around the clock to respond to your needs.
- Personalized Attention: Each client is assigned a dedicated team member who will guide you through every step of the process, from the initial consultation to job completion.
- Timely Responses: We prioritize quick response times, so you’ll never be left waiting for assistance when you need it the most.
- Clear Communication: We keep you informed every step of the way, from providing estimates to explaining the restoration process in detail.
Get In Touch With Us
If you’re in need of water damage restoration or mould removal services, don’t hesitate to reach out to Restoration Pros. Our team is available 24/7 to assist with any emergency or restoration needs. Contact us today for a free quote or consultation!
0408 250 085
info@restorationpros.
com.au
21 Murray St, North Parramatta NSW 2151
Customer Testimonials
Don’t just take our word for it – hear from our satisfied clients about their experiences with Restoration Pros. We’ve worked with homeowners and businesses alike to restore their properties, and we are proud of the positive feedback we consistently receive.
Restoration Pros completed mould removal in my basement and on memorabilia affected by mould. I can’t stress how professional, prompt and diligent they were in all aspects from the first phone call right through to rectification. I strongly recommend them for any restoration works.
LISA
Were able to come the very next day after I booked them. The technicians also agreed to clean a whole extra room for much less than their standard fee because of their empathy for my financial limitations, which I’m extremely grateful for.
Frazer Moore
We had out factory in Sydney flood and Restoration Pros were a god sent! Quick turn around, very professional team at all points and extremely helpful is a stressful time! I highly recommend this team to anyone needing water damage restoration work done!
Whey Healthier
