About Us
Our Mission
At Restoration Pros, our mission is to restore homes and businesses across Australia that have been impacted by water damage and mould. We focus on providing high-quality restoration and mould removal services that are quick, efficient, and safe. Our team is committed to delivering exceptional customer service while exceeding expectations, ensuring that your property is restored properly and effectively.
Why Choose Us?
When it comes to water damage restoration and mould removal, you need a team you can trust. Here’s why Restoration Pros is your top choice:
- Professional Expertise:Our team is certified and experienced in handling all aspects of water damage and mould removal.
- Cutting-Edge Equipment:We use the latest technology to quickly assess, repair, and restore affected areas.
- Nationwide Service:We serve both residential and commercial properties all across Australia, providing swift emergency responses..
- Customer Satisfaction:We take pride in delivering excellent results with every job we undertake. Your satisfaction is our priority.
Premium Care with Every Service We Provide
Building strong, trusting relationships with our customers takes effort. That’s why we go the extra mile, ensuring your home is restored quickly and efficiently, bringing peace of mind to you and your family.
Our Team
The Restoration Pros team is the backbone of our company. We have hand-picked a group of highly skilled professionals who are passionate about their work and dedicated to restoring properties to their original condition. From project managers to technicians, our team is always ready to step in and take care of your property with the utmost professionalism.
Our Values
At Restoration Pros, we believe in providing reliable, professional service that meets the needs of our clients. Our core values include:
- Integrity: We are honest, transparent, and ethical in everything we do.
- Commitment: We are dedicated to providing exceptional service and achieving the best outcomes for our clients.
- Quality: We use the highest quality equipment, materials, and techniques to ensure the job is done right the first time.
- Customer Care: We always put our clients first, ensuring that you’re fully satisfied with the work we do.
Customer Service is the Gold Standard
At Restoration Pros, we believe that excellent customer service is just as important as the quality of our restoration work. From the moment you contact us to the completion of the job, our team is committed to delivering an experience that exceeds expectations. Our customer service team is dedicated to ensuring your needs are met with empathy, professionalism, and urgency.
- 24/7 Availability: We understand that water damage and mould issues can happen at any time. That’s why we’re available around the clock to respond to your needs.
- Personalized Attention: Each client is assigned a dedicated team member who will guide you through every step of the process, from the initial consultation to job completion.
- Timely Responses: We prioritize quick response times, so you’ll never be left waiting for assistance when you need it the most.
- Clear Communication: We keep you informed every step of the way, from providing estimates to explaining the restoration process in detail.
Get Your Property Restored Today – Call Now for a Free Quote!
If you’re dealing with water damage, don’t wait! The sooner you call, the faster we can restore your property and prevent further damage. Contact Restoration Pros today for a free quote or to schedule an inspection.
0408 250 085
admin@restorationpros.
com.au
Customer Reviews
Don’t just take our word for it – hear from our satisfied clients about their experiences with Restoration Pros. We’ve worked with homeowners and businesses alike to restore their properties, and we are proud of the positive feedback we consistently receive.
EXCELLENT Based on 99 reviews Posted on Labiba Alam2025-11-27Trustindex verifies that the original source of the review is Google. Marcio was wonderful he gave me a good quote ,he was very helpful ,explained everything nicely and really quick with service.Thanks.Posted on peter dutton2025-11-27Trustindex verifies that the original source of the review is Google. Fantastic service. Special shout to Marcio who was punctual, efficient and a great man to speak to. Much appreciated. PeterPosted on Elizabeth Wild2025-11-26Trustindex verifies that the original source of the review is Google. Marcio was fantastic. Very professional, punctual and courteous and he did a really great job of removing stubborn mould. I would highly recommend this company, and Marcio.Posted on Andres S Mark2025-11-25Trustindex verifies that the original source of the review is Google. Had a mould problem for a few months now, and i found out from my friend that this company is good, so i booked it, they did a inspection and confirmed a date, and its surprisingly good, would definitely recommend, and Marcio (who did the cleaning) is very friendly and he explains in detail what we should do after he’s finished. 10/10 would booked again if the mould ever comebackPosted on Catherine Mark2025-11-25Trustindex verifies that the original source of the review is Google. booked their mould removal & prevention service! they came to inspect and we book the cleaning date. Marcio’s so professional & friendly. excellent service would recommend to friends or familyPosted on vincent candra2025-11-24Trustindex verifies that the original source of the review is Google. Excellent service, very detailed and we got our unit free from mouldPosted on Claudia carrera2025-11-21Trustindex verifies that the original source of the review is Google. Marcio was very thorough with the specifications of the job. Overall, I highly recommend this business. Best customer service ever! He did a very good job. Marcio is very professional.Posted on Judy Savage2025-11-20Trustindex verifies that the original source of the review is Google. Very impressed with work the team from Restoration Pro did at my home, very thorough, nothing was too much trouble. A very efficient company to deal with. Also great follow up to check if everything was to my satisfaction. Highly recommended the company.Posted on astha kc2025-11-19Trustindex verifies that the original source of the review is Google. Very good service .marcio was great at explaining the entire procedure. He was very professional and efficient at his work . Highly recommendPosted on Claudine Monaghan2025-11-11Trustindex verifies that the original source of the review is Google. Mercio just came to treat a bedroom that had flooding issues for the last 3 months. He expertly explained the processes of treating the mould and then proceeded to implement that process, whilst updating me at every step. He also asked me to inspect his work on completion- and of course, I’m more than delighted with the outcome. It’s rare to receive such excellent, professional advice and service. Thank you, Mercio and the team at Restoration Pros.